List of Contributions

This is a reminder to submit your best work between February 1 – 20, 2024 to the Human Resource Management special issue on 'Human Resource Management on the Frontlines: Confronting the Challenges of Service Work Transformation'. We will conduct two live Zoom sessions to provide an overview of the call ...

Dear Colleagues, Services are being rapidly transformed as a result of technological innovations, evolving customer expectations, and global challenges. Our interdisciplinary team of researchers is conducting a survey of academics and practitioners who study, or operate within, various service domains ...

Dear Colleagues, Our interdisciplinary team of researchers is conducting a survey of academics and practitioners who study, or operate within, various service domains (e.g., retail, healthcare, education, hospitality, the sharing economy, public services) in order to understand the key challenges ...

**Apologies for Cross Posting** Dear Colleagues, The Journal of Service Research (5-year impact factor: 6.847) is a scholarly journal ranked 4th among 121 business journals (2016 Journal Citation Reports® ; Clarivate Analytics, 2017). As part of our effort to encourage interdisciplinary work ...