Discussion: View Thread

  • 1.  Trust Measures

    Posted 01-07-2012 21:18

    I am looking for a literature review (post Kramer 1999) on the various methods used to measure different forms of trust within organizations (e.g., trust in leadership, dyadic trust, organizational trust). This can include a multi-dimensional approach or self-referential conceptions of trust (e.g., surveys simply asking the respondent if they "trust" a particular entity). If anyone is aware of a comprehensive review, a step toward building one, or has any general suggestions, please let me know. Thank you!

    - Bill Resh

     

    William G. Resh, PhD

    Indiana University, Bloomington

    School of Public and Environmental Affairs

     

    Email: wresh@indiana.edu

    Office: 812-855-7671

    Cell: 443-838-5220

     



  • 2.  Trust Measures

    Posted 01-07-2012 22:55
    Hi Bill,

    the following paper might be helpful.

    Schoorman, F. D., R. C. Mayer., and J. H. Davis 2007 “An integrative model
    of organizational trust: Past, present, and future.” Academy of Management
    Review, 32, 2, 344-354.

    best,
    Guozhen Zhao, PhD




    > I am looking for a literature review (post Kramer 1999) on the various
    > methods used to measure different forms of trust within organizations
    > (e.g., trust in leadership, dyadic trust, organizational trust). This can
    > include a multi-dimensional approach or self-referential conceptions of
    > trust (e.g., surveys simply asking the respondent if they "trust" a
    > particular entity). If anyone is aware of a comprehensive review, a step
    > toward building one, or has any general suggestions, please let me know.
    > Thank you!
    >
    > - Bill Resh
    >
    > William G. Resh, PhD
    > Indiana University, Bloomington
    > School of Public and Environmental Affairs
    >
    > Email: wresh@indiana.edu<mailto:wresh@indiana.edu>
    > Office: 812-855-7671
    > Cell: 443-838-5220
    >
    >


  • 3.  Trust Measures

    Posted 01-08-2012 06:12
    Hello Bill,
    You might find the following in the new Journal of Trust Research to be helpful:

    McEvily, B., & Tortoriello, M.  (2011).  Measuring trust in organizational research: Review and recommendations.  Journal of Trust Research, 1, 23-63.

    Good luck,
    Roger Mayer

    On Sat, Jan 7, 2012 at 9:18 PM, Resh, William <wresh@indiana.edu> wrote:

    I am looking for a literature review (post Kramer 1999) on the various methods used to measure different forms of trust within organizations (e.g., trust in leadership, dyadic trust, organizational trust). This can include a multi-dimensional approach or self-referential conceptions of trust (e.g., surveys simply asking the respondent if they "trust" a particular entity). If anyone is aware of a comprehensive review, a step toward building one, or has any general suggestions, please let me know. Thank you!

    - Bill Resh

     

    William G. Resh, PhD

    Indiana University, Bloomington

    School of Public and Environmental Affairs

     

    Email: wresh@indiana.edu

    Office: 812-855-7671

    Cell: 443-838-5220

     




    --
    Roger C. Mayer
    Professor
    Department of Management, Innovation and Entrepreneurship
    Poole College of Management
    North Carolina State University
     



  • 4.  Trust Measures

    Posted 01-08-2012 06:52

    Hi Bill,

     

    Have a look at this review article:

     

    McEvily, B. (2011). Measuring trust in organisational research: Review and recommendations. Journal of Trust Research, 1(1), 23-63.

     

    Also, there is a new edited volume coming out that showcases different ways to study/ measure trust:

     

    Lyon F., G. Möllering & M. N. K. Saunders (Eds.), Handbook of Research Methods on Trust. Cheltenham: Edward Elgar.

     

    Finally, a couple of colleagues have set up a series of conference sessions devoted entirely to organizational trust. Have a look at http://www.organisationaltrust.org/.

     

    Hope this helps,

    Bart.

     

    From: Organizational Behavior Division Listserv [OB@AOMLISTS.PACE.EDU] on behalf of Resh, William [wresh@INDIANA.EDU]
    Sent: 08 January 2012 03:18
    To: OB@AOMLISTS.PACE.EDU
    Subject: [OB-LIST] Trust Measures

    I am looking for a literature review (post Kramer 1999) on the various methods used to measure different forms of trust within organizations (e.g., trust in leadership, dyadic trust, organizational trust). This can include a multi-dimensional approach or self-referential conceptions of trust (e.g., surveys simply asking the respondent if they "trust" a particular entity). If anyone is aware of a comprehensive review, a step toward building one, or has any general suggestions, please let me know. Thank you!

    - Bill Resh

     

    William G. Resh, PhD

    Indiana University, Bloomington

    School of Public and Environmental Affairs

     

    Email: wresh@indiana.edu

    Office: 812-855-7671

    Cell: 443-838-5220

     



  • 5.  Trust Measures

    Posted 01-08-2012 19:41
    Dear Bill

    You might also find the following articles useful

    Dietz, G. & Hartog, D. 2006. Measuring trust inside organisations. Personnel Review 35(5): 557-588. 

    Lewicki, R.J., Tomlinson, E.C., Gillespie, N. (2006). Models of interpersonal trust development: Theoretical approaches, empirical evidence and future directions. Journal of Management, 32: 991-1022.

    Regards
    Mara

    Mara Olekalns

    Professor of Management (Negotiation)

    Melbourne Business School

     

    Editor, Negotiation and Conflict Management Research

     

    View my research at http://works.bepress.com/mara_olekalns/

    From: Organizational Behavior Division Listserv [OB@AOMLISTS.PACE.EDU] on behalf of Resh, William [wresh@INDIANA.EDU]
    Sent: Sunday, 8 January 2012 1:18 PM
    To: OB@AOMLISTS.PACE.EDU
    Subject: [OB-LIST] Trust Measures

    I am looking for a literature review (post Kramer 1999) on the various methods used to measure different forms of trust within organizations (e.g., trust in leadership, dyadic trust, organizational trust). This can include a multi-dimensional approach or self-referential conceptions of trust (e.g., surveys simply asking the respondent if they "trust" a particular entity). If anyone is aware of a comprehensive review, a step toward building one, or has any general suggestions, please let me know. Thank you!

    - Bill Resh

     

    William G. Resh, PhD

    Indiana University, Bloomington

    School of Public and Environmental Affairs

     

    Email: wresh@indiana.edu

    Office: 812-855-7671

    Cell: 443-838-5220

     


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