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Requesting Customer Perceptions of Service Quality scale by Benjamin Schneider and Susan White 1998

  • 1.  Requesting Customer Perceptions of Service Quality scale by Benjamin Schneider and Susan White 1998

    Posted 07-01-2011 06:47
    Dear All,



    I need the full Customer Perceptions of Service Quality scale by Benjamin Schneider and Susan White published in Journal of Applied Psychology 1998 issue.

    Does anybody have it??? If so, could you please email me the same at patelcv@aston.ac.uk<mailto:patelcv@aston.ac.uk>



    Many Thanks,



    Warm Regards,
    Charmi Patel

    Doctoral Researcher
    Work & Organisational Psychology
    Aston Business School<http://www.abs.aston.ac.uk/newweb/>
    Aston Triangle
    Birmingham B4 7ET
    Tel: +44 (0)121 204 3298
    Fax: +44 (0)121 204 3327
    <mailto:patelcv@aston.ac.uk>