Hi Ed,
One thing I'd consider (if you're going to construct an exercise from
scratch!) would be Mike Pratt's work on "intractable identity conflicts".
His work specifically dealt with conflicts between caregivers and
administrators, and I think you'd find it particularly relevant.
Best of luck.
-Keith
-----Original Message-----
From: Organizational Behavior Division Listserv
[mailto:
OB@AOMLISTS.PACE.EDU] On Behalf Of Werner Auer-Rizzi
Sent: Wednesday, March 09, 2011 4:26 AM
To:
OB@AOMLISTS.PACE.EDU
Subject: Re: [OB-LIST] Integrative negotiation role play for healthcare
context
Ed,
althouh not a negotiation excercise but a very good resource to use in your
seminar with the physicians might be the movie "The Doctor" with William
Hurt. The whole film is a little bit long, however you might use some
scenes. The movie is about a star doctor with all kinds of star doctor
attitudes, who through cancer becomes a patient of his own hospital, then
undergoes a transformation and starts to initiate cultural change. If you
have limited time then probably a combination of two scenes might be very
powerful: One is relatively in the beginning when he and his young assistant
doctors, who admire him very much, have the morning ward round in the
hospital displaying all the star doctor manners. The second one is at the
end after his transformation when he comes back to work in the hospital, but
instead of having the traditional ward round he gives the young doctors the
"patient's gown" and let them be patients.
Hope this helps
Werner
Dr. Werner Auer-Rizzi
Associate Professor
Joahnnes Kepler University Linz
A-4040 Austria
Am 07.03.2011 um 15:52 schrieb Tomlinson, Edward C:
*Apologies for cross-listing*
Dear colleagues,
Does anyone know of a good integrative negotiation role play for a
healthcare context? I have an upcoming negotiation training seminar with a
group of physicians, where the learning objective is to develop more
collaborative techniques in resolving typical workplace conflicts with other
stakeholders (administrators, other doctors, nurses, etc.).
Alternatively, I'd also be interested in any video-based vignettes,
or other conflict management teaching materials (cases, etc.) that are also
relevant to this healthcare context.
Thanks in advance,
Ed
********************************************
Edward C. Tomlinson, Ph.D.
Associate Professor of Management and Mulwick Scholar
Boler School of Business, John Carroll University
20700 North Park Blvd
University Heights, OH 44118
Tel: (216) 397-1605
Fax: (216) 397-4724