Hello everyone
Does anyone on the list know of any literature/case studies/examples of the transformation of a bureaucratic organisation (where the employee mindset is one of entitlement and complaining) to a "high performing"/highly engaged workplace? It doesn't matter how old the literature is, given that the organisation I am thinking about is often likened to the civil service of the 1970s.
Many thanks for your ideas,
Sarah
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| Sarah Wright PhD
Department of Management College of Business & Economics
University of Canterbury |
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