Discussion: View Thread

Self-reported job performance measures

  • 1.  Self-reported job performance measures

    Posted 02-03-2010 11:01
    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.


  • 2.  Self-reported job performance measures

    Posted 02-03-2010 11:57
    Dear Spela,

    In previous studies we have had good experiences using the 7 item scale by Williams and Anderson (1991) to measure self-reported in-role performance.

    1. Adequately complete assigned duties.
    2. Fulfill responsibilities specified in job description
    3. Perform tasks that are expected from me
    4. Meet formal performance requirements of the job
    5. Engage in activities that will directly affect my performance evaluation
    6. Neglect aspects of the job I am obligated to perform (R)
    7. Fail to perform essential duties (R)

    Williams, L.J., & Anderson, S.E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.

    Kind regards,

    Rein

    DR. REIN DE COOMAN
    ASSISTANT PROFESSOR HRM

    Lessius University College
    Department of Business Administration
    Korte Nieuwstraat 33 - 2000 Antwerpen - Belgium - Tel 0032 3201 18 08
    rein.decooman@lessius.eu

    Katholieke Universiteit Leuven
    Research Center for Organisation Studies
    Naamsestraat 69 - 3000 Leuven - Belgium - Tel 0032 163 269 11
    rein.decooman@econ.kuleuven.be - www.econ.kuleuven.be/rein.decooman


    -----Original Message-----
    From: Organizational Behavior Division Listserv [mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Spela Trefalt
    Sent: Wednesday, February 03, 2010 5:01 PM
    To: OB@AOMLISTS.PACE.EDU
    Subject: [OB-LIST] Self-reported job performance measures

    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.


  • 3.  Self-reported job performance measures

    Posted 02-03-2010 12:33
    Hello Špela,

    We recently published a paper that you may find helpful. Our study found that depending on how you ask the question, you can get self-reports of job performance that are highly correlated with archival data (r=.88 in our sample). It shows that self-reports of performance can be an "easier and cheaper to collect" surrogate for evaluations from supervisors, but how you ask for the rating is critical.

    Schoorman, F. D. & Mayer, R. C. 2008. The value of common perspectives in self-reported appraisals: You get what you ask for. Organizational Research Methods, 11, 148-159.

    Regards,
    Roger

    -----Original Message-----
    From: Organizational Behavior Division Listserv [mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Spela Trefalt
    Sent: Wednesday, February 03, 2010 11:01 AM
    To: OB@AOMLISTS.PACE.EDU
    Subject: [OB-LIST] Self-reported job performance measures

    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.


  • 4.  Self-reported job performance measures

    Posted 02-03-2010 13:16
    I recognize that self-reported measures of job performance may be better than no measure of job performance. However, it would be unwise to consider the self-reported measure to have much accuracy in actually measuring job performance.  The low performers are often quite clueless about how poorly they perform. Most all respondents will overestimate their job performance.  Superior performers will likely underestimate their performance somewhat.

    You may wish to consider some statements of objective indicators of job performance. Respondents might lie to you in response to the following but they may not  be as delusional as employees typically are in rating their own job performance. Consider the following:
    Have you been fired?
    Have you had to quit a job to avoid being fired?
    Have you needed to quit a job without having another job waiting for you? (an attempted subtle version of the previous item)
    Have you been told that your performance has to substantially improve or you will be fired?
    Have you won an award for good performance?
    Have you received a written commendation for good performance?
    Have you received a written disciplinary note for poor performance?
     
    Best wishes,

    Mike
    Michael A. McDaniel, Ph.D.
    Professor - Human Resources and
         Organizational Behavior
    Department of Management,
    Research Professor, Department of Psychology
    Virginia Commonwealth University
    301 West Main Street, , PO Box 844000
    Richmond, VA 23284-4000
    The Management Department of the VCU School of Business offers a Ph.D. in Business with a specialization in Organizational Behavior.

    http://www.people.vcu.edu/~mamcdani/
    voice: 804.827.0209
    e-mail:
    MAMcDani@vcu.edu
    skype: MichaelAMcDaniel





    From: Spela Trefalt <spela.trefalt@SIMMONS.EDU>
    To: OB@AOMLISTS.PACE.EDU
    Date: 02/03/2010 11:38 AM
    Subject: [OB-LIST] Self-reported job performance measures
    Sent by: Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>





    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do  you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.



  • 5.  Self-reported job performance measures

    Posted 02-03-2010 20:10

    If I may add one more observation/question ... Might it also be unwise to assume a supervisor's performance ratings as accurate? After all, they too are subject to many of the same biases as the target. Thus, an "objective" rating may not mean more reliable or more valid.

     

    Best regards,

     

    ~Michael

     

    ****************************

    Michael S. Cole

    Department of Management

    Texas Christian University

    Fort Worth, TX 76109

    Tel: 817/257-6796

    Fax: 817/257-7227

    www.sbuweb.tcu.edu/mcole

     

    From: Organizational Behavior Division Listserv [mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Michael A McDaniel/AC/VCU
    Sent: Wednesday, February 03, 2010 12:16 PM
    To: OB@AOMLISTS.PACE.EDU
    Subject: Re: [OB-LIST] Self-reported job performance measures

     

    I recognize that self-reported measures of job performance may be better than no measure of job performance. However, it would be unwise to consider the self-reported measure to have much accuracy in actually measuring job performance.  The low performers are often quite clueless about how poorly they perform. Most all respondents will overestimate their job performance.  Superior performers will likely underestimate their performance somewhat.

    You may wish to consider some statements of objective indicators of job performance. Respondents might lie to you in response to the following but they may not  be as delusional as employees typically are in rating their own job performance. Consider the following:
    Have you been fired?
    Have you had to quit a job to avoid being fired?
    Have you needed to quit a job without having another job waiting for you? (an attempted subtle version of the previous item)
    Have you been told that your performance has to substantially improve or you will be fired?
    Have you won an award for good performance?
    Have you received a written commendation for good performance?
    Have you received a written disciplinary note for poor performance?
     
    Best wishes,

    Mike

    Michael A. McDaniel, Ph.D.
    Professor - Human Resources and
         Organizational Behavior
    Department of Management,
    Research Professor, Department of Psychology
    Virginia Commonwealth University
    301 West Main Street, , PO Box 844000
    Richmond, VA 23284-4000

    The Management Department of the VCU School of Business offers a Ph.D. in Business with a specialization in Organizational Behavior.

    http://www.people.vcu.edu/~mamcdani/
    voice: 804.827.0209
    e-mail:MAMcDani@vcu.edu
    skype: MichaelAMcDaniel




    From:

    Spela Trefalt <spela.trefalt@SIMMONS.EDU>

    To:

    OB@AOMLISTS.PACE.EDU

    Date:

    02/03/2010 11:38 AM

    Subject:

    [OB-LIST] Self-reported job performance measures

    Sent by:

    Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>

     





    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do  you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.



  • 6.  Self-reported job performance measures

    Posted 02-03-2010 21:14
    I guess McDaniel's position is that self-report performance data is better than no having performance data at all and that self-report performance data is not sufficient. Better have other types of performance data to achieve triangulation. I believe that is how we all were trained and I do not think this has been changed. The idea that we could or should trust self-report performance data runs the risk of pushing OB research into a dangerous direction in that it gives researchers an excuse not to pursue hard-to-get non-self-report performance data. Just my personal opinion.


    Jinyan Fan
    Assistant Professor
    Dept. of Psychology
    Hofstra University
    ________________________________________
    From: Organizational Behavior Division Listserv [OB@AOMLISTS.PACE.EDU] On Behalf Of Cole, Michael [m.s.cole@TCU.EDU]
    Sent: Wednesday, February 03, 2010 8:10 PM
    To: OB@AOMLISTS.PACE.EDU
    Subject: Re: [OB-LIST] Self-reported job performance measures

    If I may add one more observation/question … Might it also be unwise to assume a supervisor’s performance ratings as accurate? After all, they too are subject to many of the same biases as the target. Thus, an “objective” rating may not mean more reliable or more valid.

    Best regards,

    ~Michael

    ****************************
    Michael S. Cole
    Department of Management
    Texas Christian University
    Fort Worth, TX 76109
    Tel: 817/257-6796
    Fax: 817/257-7227
    E-mail: m.s.cole@tcu.edu<mailto:m.s.cole@tcu.edu>
    www.sbuweb.tcu.edu/mcole
    [cid:image002.jpg@01CAA504.7F6AAC30]

    From: Organizational Behavior Division Listserv [mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Michael A McDaniel/AC/VCU
    Sent: Wednesday, February 03, 2010 12:16 PM
    To: OB@AOMLISTS.PACE.EDU
    Subject: Re: [OB-LIST] Self-reported job performance measures

    I recognize that self-reported measures of job performance may be better than no measure of job performance. However, it would be unwise to consider the self-reported measure to have much accuracy in actually measuring job performance. The low performers are often quite clueless about how poorly they perform. Most all respondents will overestimate their job performance. Superior performers will likely underestimate their performance somewhat.

    You may wish to consider some statements of objective indicators of job performance. Respondents might lie to you in response to the following but they may not be as delusional as employees typically are in rating their own job performance. Consider the following:
    Have you been fired?
    Have you had to quit a job to avoid being fired?
    Have you needed to quit a job without having another job waiting for you? (an attempted subtle version of the previous item)
    Have you been told that your performance has to substantially improve or you will be fired?
    Have you won an award for good performance?
    Have you received a written commendation for good performance?
    Have you received a written disciplinary note for poor performance?

    Best wishes,

    Mike
    Michael A. McDaniel, Ph.D.
    Professor - Human Resources and
    Organizational Behavior
    Department of Management,
    Research Professor, Department of Psychology
    Virginia Commonwealth University
    301 West Main Street, , PO Box 844000
    Richmond, VA 23284-4000

    The Management Department of the VCU School of Business offers a Ph.D. in Business with a specialization in Organizational Behavior.

    http://www.people.vcu.edu/~mamcdani/
    voice: 804.827.0209
    e-mail:MAMcDani@vcu.edu<mailto:MAMcDani@vcu.edu>
    skype: MichaelAMcDaniel




    From:

    Spela Trefalt <spela.trefalt@SIMMONS.EDU>

    To:

    OB@AOMLISTS.PACE.EDU

    Date:

    02/03/2010 11:38 AM

    Subject:

    [OB-LIST] Self-reported job performance measures

    Sent by:

    Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>


    ________________________________



    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.


  • 7.  Self-reported job performance measures

    Posted 02-04-2010 00:58

    If the performance level of an employee was a stable disposition throughtout life and across tasks and contexts (e.g. job design, training), your suggestion would be OK. But then, both micro HR and OB could restricted to recruitment.

    Bård
    Bård Kuvaas, Dr. Oecon/PhD
    Professor of Organizational Psychology
    Department of Leadership and Organization Management
    BI Norwegian School of Management
    Nydalsveien 37, 0484 Oslo, Norway
    Telephone: +47 06600
    Dial direct: + 47 4641 0731
    Telefax: +47 4641 0701
    Home telephone: +47 6301 0478
    E-mail: bard.kuvaas@bi.no
    Home page: http://www.bi.no/BI-Startpage2/Research/Academic-homepage/?ansattid=/FGL90032



    Michael A McDaniel/AC/VCU <mamcdani@VCU.EDU>
    Sent by: Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>

    03.02.2010 19:43

    Please respond to
    Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>

    To
    OB@AOMLISTS.PACE.EDU
    cc
    Subject
    Re: [OB-LIST] Self-reported job performance measures





    I recognize that self-reported measures of job performance may be better than no measure of job performance. However, it would be unwise to consider the self-reported measure to have much accuracy in actually measuring job performance.  The low performers are often quite clueless about how poorly they perform. Most all respondents will overestimate their job performance.  Superior performers will likely underestimate their performance somewhat.

    You may wish to consider some statements of objective indicators of job performance. Respondents might lie to you in response to the following but they may not  be as delusional as employees typically are in rating their own job performance. Consider the following:

    Have you been fired?

    Have you had to quit a job to avoid being fired?

    Have you needed to quit a job without having another job waiting for you? (an attempted subtle version of the previous item)

    Have you been told that your performance has to substantially improve or you will be fired?

    Have you won an award for good performance?

    Have you received a written commendation for good performance?

    Have you received a written disciplinary note for poor performance?

     
    Best wishes,


    Mike
    Michael A. McDaniel, Ph.D.
    Professor - Human Resources and
        Organizational Behavior
    Department of Management,
    Research Professor, Department of Psychology
    Virginia Commonwealth University
    301 West Main Street, , PO Box 844000
    Richmond, VA 23284-4000
    The Management Department of the VCU School of Business offers a Ph.D. in Business with a specialization in Organizational Behavior.

    http://www.people.vcu.edu/~mamcdani/
    voice: 804.827.0209
    e-mail:
    MAMcDani@vcu.edu
    skype: MichaelAMcDaniel




    From: Spela Trefalt <spela.trefalt@SIMMONS.EDU>
    To: OB@AOMLISTS.PACE.EDU
    Date: 02/03/2010 11:38 AM
    Subject: [OB-LIST] Self-reported job performance measures
    Sent by: Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>






    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do  you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.




  • 8.  Self-reported job performance measures

    Posted 02-04-2010 10:42
    The reliability of supervisor ratings is about .52 which I agree is awful. However, the assessments made by supervisors may be considered a better operational measure of job performance than largely delusional self-assessments. My suggestion concerning self-report items of more objective  behavioral incidents that either occurred or did not occur is an attempt to reduce the self-delusions associated with more subjective items such as "My job performance is above average."  Even with more objective statements, it will be difficult to defend self-report job performance measures as acceptable measures of job performance. For example, in a personnel selection validation study, few reviewers would find a self-report job performance measure to be adequate.

    Mike
    Michael A. McDaniel, Ph.D.
    Professor - Human Resources and
         Organizational Behavior
    Department of Management,
    Research Professor, Department of Psychology
    Virginia Commonwealth University
    301 West Main Street, , PO Box 844000
    Richmond, VA 23284-4000
    The Management Department of the VCU School of Business offers a Ph.D. in Business with a specialization in Organizational Behavior.

    http://www.people.vcu.edu/~mamcdani/
    voice: 804.827.0209
    e-mail:
    MAMcDani@vcu.edu
    skype: MichaelAMcDaniel





    From: "Cole, Michael" <m.s.cole@TCU.EDU>
    To: OB@AOMLISTS.PACE.EDU
    Date: 02/03/2010 08:22 PM
    Subject: Re: [OB-LIST] Self-reported job performance measures
    Sent by: Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>





    If I may add one more observation/question ... Might it also be unwise to assume a supervisor's performance ratings as accurate? After all, they too are subject to many of the same biases as the target. Thus, an "objective" rating may not mean more reliable or more valid.
     
    Best regards,
     
    ~Michael
     
    ****************************
    Michael S. Cole
    Department of Management
    Texas Christian University
    Fort Worth, TX 76109
    Tel: 817/257-6796
    Fax: 817/257-7227
    E-mail: m.s.cole@tcu.edu
    www.sbuweb.tcu.edu/mcole

     
    From: Organizational Behavior Division Listserv [mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Michael A McDaniel/AC/VCU
    Sent:
    Wednesday, February 03, 2010 12:16 PM
    To:
    OB@AOMLISTS.PACE.EDU
    Subject:
    Re: [OB-LIST] Self-reported job performance measures

     
    I recognize that self-reported measures of job performance may be better than no measure of job performance. However, it would be unwise to consider the self-reported measure to have much accuracy in actually measuring job performance.  The low performers are often quite clueless about how poorly they perform. Most all respondents will overestimate their job performance.  Superior performers will likely underestimate their performance somewhat.

    You may wish to consider some statements of objective indicators of job performance. Respondents might lie to you in response to the following but they may not  be as delusional as employees typically are in rating their own job performance. Consider the following:

    Have you been fired?

    Have you had to quit a job to avoid being fired?

    Have you needed to quit a job without having another job waiting for you? (an attempted subtle version of the previous item)

    Have you been told that your performance has to substantially improve or you will be fired?

    Have you won an award for good performance?

    Have you received a written commendation for good performance?

    Have you received a written disciplinary note for poor performance?

     
    Best wishes,


    Mike

    Michael A. McDaniel, Ph.D.
    Professor - Human Resources and
        Organizational Behavior
    Department of Management,
    Research Professor, Department of Psychology
    Virginia Commonwealth University
    301 West Main Street, , PO Box 844000
    Richmond, VA 23284-4000
    The Management Department of the VCU School of Business offers a Ph.D. in Business with a specialization in Organizational Behavior.

    http://www.people.vcu.edu/~mamcdani/
    voice: 804.827.0209
    e-mail:
    MAMcDani@vcu.edu
    skype: MichaelAMcDaniel




    From: Spela Trefalt <spela.trefalt@SIMMONS.EDU>
    To: OB@AOMLISTS.PACE.EDU
    Date: 02/03/2010 11:38 AM
    Subject: [OB-LIST] Self-reported job performance measures
    Sent by: Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>

     







    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do  you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.



  • 9.  Self-reported job performance measures

    Posted 02-04-2010 17:59
    Špela,

    If you want your subjects to rate their role performance in terms of their
    proficiency, proactivity or adaptivity which may be important if they're
    doing more than one type of job, take a look at the article by Mark Griffin,
    Mark Neal and Sharon Parker - A NEW MODEL OF WORK ROLE PERFORMANCE: POSITIVE
    BEHAVIOR IN UNCERTAIN AND INTERDEPENDENT CONTEXTS. Academy of Management
    Journal, Apr2007

    Cheers

    Richard Carter
    Research Programs & Projects Administrator
    Macquarie Graduate School of Management
    Macquarie University, North Ryde,
    New South Wales, Australia 2109
    T: +61 414 782 182
    E: richard.carter@mgsm.edu.au

    -----Original Message-----
    From: Organizational Behavior Division Listserv
    [mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Spela Trefalt
    Sent: Wednesday, February 03, 2010 11:01 AM
    To: OB@AOMLISTS.PACE.EDU
    Subject: [OB-LIST] Self-reported job performance measures

    Dear colleagues,

    My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we are
    looking for a widely applicable measure.

    Do you know of any published measures that would fit the bill? I will
    appreciate your suggestions.

    Thank you,

    Špela

    Špela Trefalt
    Assistant Professor
    Simmons School of Management
    300 The Fenway, M341
    Boston, MA 02115
    617-521-3823
    spela.trefalt@simmons.edu

    Educating Women for Power and Principled Leadership

    P Before printing, please think about the environment.


  • 10.  Self-reported job performance measures

    Posted 02-04-2010 18:35
    I think we, as a field, could stand to be slightly more careful about reflexively assuming that supervisor reports are always better than self reports, or that self reports are always worthless. In the area of counterproductive (or deviant) work behavior, for example, supervisors are likely to be operating with very little accurate information. Many (though not all) CWBs are likely to be performed in a covert manner, and supervisors are likely to be the last to know about such behavior. Supervisor ratings of CWB are therefore likely to be severely contaminated by halo error.

    Of course there are several problems with self-ratings of CWB too. However, when anonymity is assured and when there is a clear separation between the researcher and the organization, it is not obvious to me that self ratings of CWB are worse than supervisor ratings. Moreover, my reading of the CWB literature suggests that other CWB researchers share these concerns about supervisor ratings of CWB.

    Just my two cents....

    -Reeshad

    --

    Reeshad S. Dalal, Ph.D.
    Assistant Professor
    Industrial/Organizational Psychology
    George Mason University
    Fairfax, VA, USA


    ----- Original Message -----
    From: Michael A McDaniel/AC/VCU <mamcdani@VCU.EDU>
    Date: Thursday, February 4, 2010 10:41 am
    Subject: Re: [OB-LIST] Self-reported job performance measures

    > The reliability of supervisor ratings is about .52 which I agree
    > is awful.
    > However, the assessments made by supervisors may be considered a
    > better
    > operational measure of job performance than largely delusional
    > self-assessments. My suggestion concerning self-report items of
    > more
    > objective behavioral incidents that either occurred or did not
    > occur is
    > an attempt to reduce the self-delusions associated with more
    > subjective
    > items such as "My job performance is above average." Even with
    > more
    > objective statements, it will be difficult to defend self-report
    > job
    > performance measures as acceptable measures of job performance.
    > For
    > example, in a personnel selection validation study, few reviewers
    > would
    > find a self-report job performance measure to be adequate.
    >
    > Mike
    >
    > Michael A. McDaniel, Ph.D.
    > Professor - Human Resources and
    > Organizational Behavior
    > Department of Management,
    > Research Professor, Department of Psychology
    > Virginia Commonwealth University
    > 301 West Main Street, , PO Box 844000
    > Richmond, VA 23284-4000
    > The Management Department of the VCU School of Business offers a
    > Ph.D. in
    > Business with a specialization in Organizational Behavior.
    > http://www.people.vcu.edu/~mamcdani/
    > voice: 804.827.0209
    > e-mail:MAMcDani@vcu.edu
    > skype: MichaelAMcDaniel
    >
    >
    >
    >
    > From:
    > "Cole, Michael" <m.s.cole@TCU.EDU>
    > To:
    > OB@AOMLISTS.PACE.EDU
    > Date:
    > 02/03/2010 08:22 PM
    > Subject:
    > Re: [OB-LIST] Self-reported job performance measures
    > Sent by:
    > Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>
    >
    >
    >
    > If I may add one more observation/question ? Might it also be
    > unwise to
    > assume a supervisor?s performance ratings as accurate? After all,
    > they too
    > are subject to many of the same biases as the target. Thus, an
    > ?objective?
    > rating may not mean more reliable or more valid.
    >
    > Best regards,
    >
    > ~Michael
    >
    > ****************************
    > Michael S. Cole
    > Department of Management
    > Texas Christian University
    > Fort Worth, TX 76109
    > Tel: 817/257-6796
    > Fax: 817/257-7227
    > E-mail: m.s.cole@tcu.edu
    > www.sbuweb.tcu.edu/mcole
    >
    >
    > From: Organizational Behavior Division Listserv [
    > mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Michael A McDaniel/AC/VCU
    > Sent: Wednesday, February 03, 2010 12:16 PM
    > To: OB@AOMLISTS.PACE.EDU
    > Subject: Re: [OB-LIST] Self-reported job performance measures
    >
    > I recognize that self-reported measures of job performance may be
    > better
    > than no measure of job performance. However, it would be unwise to
    > consider the self-reported measure to have much accuracy in
    > actually
    > measuring job performance. The low performers are often quite
    > clueless
    > about how poorly they perform. Most all respondents will
    > overestimate
    > their job performance. Superior performers will likely
    > underestimate
    > their performance somewhat.
    >
    > You may wish to consider some statements of objective indicators
    > of job
    > performance. Respondents might lie to you in response to the
    > following but
    > they may not be as delusional as employees typically are in
    > rating their
    > own job performance. Consider the following:
    > Have you been fired?
    > Have you had to quit a job to avoid being fired?
    > Have you needed to quit a job without having another job waiting
    > for you?
    > (an attempted subtle version of the previous item)
    > Have you been told that your performance has to substantially
    > improve or
    > you will be fired?
    > Have you won an award for good performance?
    > Have you received a written commendation for good performance?
    > Have you received a written disciplinary note for poor
    > performance?
    >
    > Best wishes,
    >
    > Mike
    >
    > Michael A. McDaniel, Ph.D.
    > Professor - Human Resources and
    > Organizational Behavior
    > Department of Management,
    > Research Professor, Department of Psychology
    > Virginia Commonwealth University
    > 301 West Main Street, , PO Box 844000
    > Richmond, VA 23284-4000
    > The Management Department of the VCU School of Business offers a
    > Ph.D. in
    > Business with a specialization in Organizational Behavior.
    > http://www.people.vcu.edu/~mamcdani/
    > voice: 804.827.0209
    > e-mail:MAMcDani@vcu.edu
    > skype: MichaelAMcDaniel
    >
    >
    >
    >
    > From:
    > Spela Trefalt <spela.trefalt@SIMMONS.EDU>
    > To:
    > OB@AOMLISTS.PACE.EDU
    > Date:
    > 02/03/2010 11:38 AM
    > Subject:
    > [OB-LIST] Self-reported job performance measures
    > Sent by:
    > Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>
    >
    >
    >
    >
    >
    > Dear colleagues,
    >
    > My collaborators and I are developing a survey instrument and we
    > want to
    > include a measure of self-reported job performance. The survey
    > will be
    > administered to individuals who occupy more than one type of job,
    > so we
    > are
    > looking for a widely applicable measure.
    >
    > Do you know of any published measures that would fit the bill? I will
    > appreciate your suggestions.
    >
    > Thank you,
    >
    > ?pela
    >
    > ?pela Trefalt
    > Assistant Professor
    > Simmons School of Management
    > 300 The Fenway, M341
    > Boston, MA 02115
    > 617-521-3823
    > spela.trefalt@simmons.edu
    >
    > Educating Women for Power and Principled Leadership
    >
    > P Before printing, please think about the environment.
    >


  • 11.  Self-reported job performance measures

    Posted 02-05-2010 02:00
    Dear colleagues,

    I believe that in addition to triangulation, we should try to study
    within-person changes in job performance. Self-presentation management is
    less of a problem if we find that changes in job performance over time
    (over days, weeks, months) covary with changes in predictors.

    Arnold


    Arnold B. Bakker, PhD
    Professor of Work & Organizational Psychology
    Erasmus University Rotterdam
    PO Box 1738, T12-47
    3000 DR Rotterdam
    The Netherlands

    President of EAWOP (European Association of Work and Organizational
    Psychology): http://www.eawop.org

    Call for papers on happy worker (Human Relations):
    http://www.tavinstitute.org/humanrelations/special_issues/Happy_Worker.html


    > The reliability of supervisor ratings is about .52 which I agree is
    awful.
    > However, the assessments made by supervisors may be considered a better
    operational measure of job performance than largely delusional
    > self-assessments. My suggestion concerning self-report items of more
    objective behavioral incidents that either occurred or did not occur is
    an attempt to reduce the self-delusions associated with more subjective
    items such as "My job performance is above average." Even with more
    objective statements, it will be difficult to defend self-report job
    performance measures as acceptable measures of job performance. For
    example, in a personnel selection validation study, few reviewers would
    find a self-report job performance measure to be adequate.
    >
    > Mike
    >
    > Michael A. McDaniel, Ph.D.
    > Professor - Human Resources and
    > Organizational Behavior
    > Department of Management,
    > Research Professor, Department of Psychology
    > Virginia Commonwealth University
    > 301 West Main Street, , PO Box 844000
    > Richmond, VA 23284-4000
    > The Management Department of the VCU School of Business offers a Ph.D.
    in
    > Business with a specialization in Organizational Behavior.
    > http://www.people.vcu.edu/~mamcdani/
    > voice: 804.827.0209
    > e-mail:MAMcDani@vcu.edu
    > skype: MichaelAMcDaniel
    >
    >
    >
    >
    > From:
    > "Cole, Michael" <m.s.cole@TCU.EDU>
    > To:
    > OB@AOMLISTS.PACE.EDU
    > Date:
    > 02/03/2010 08:22 PM
    > Subject:
    > Re: [OB-LIST] Self-reported job performance measures
    > Sent by:
    > Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>
    >
    >
    >
    > If I may add one more observation/question ? Might it also be unwise to
    assume a supervisor?s performance ratings as accurate? After all, they
    too
    > are subject to many of the same biases as the target. Thus, an
    ?objective?
    > rating may not mean more reliable or more valid.
    >
    > Best regards,
    >
    > ~Michael
    >
    > ****************************
    > Michael S. Cole
    > Department of Management
    > Texas Christian University
    > Fort Worth, TX 76109
    > Tel: 817/257-6796
    > Fax: 817/257-7227
    > E-mail: m.s.cole@tcu.edu
    > www.sbuweb.tcu.edu/mcole
    >
    >
    > From: Organizational Behavior Division Listserv [
    > mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Michael A McDaniel/AC/VCU
    Sent: Wednesday, February 03, 2010 12:16 PM
    > To: OB@AOMLISTS.PACE.EDU
    > Subject: Re: [OB-LIST] Self-reported job performance measures
    >
    > I recognize that self-reported measures of job performance may be better
    than no measure of job performance. However, it would be unwise to
    consider the self-reported measure to have much accuracy in actually
    measuring job performance. The low performers are often quite clueless
    about how poorly they perform. Most all respondents will overestimate
    their job performance. Superior performers will likely underestimate
    their performance somewhat.
    >
    > You may wish to consider some statements of objective indicators of job
    performance. Respondents might lie to you in response to the following
    but
    > they may not be as delusional as employees typically are in rating
    their
    > own job performance. Consider the following:
    > Have you been fired?
    > Have you had to quit a job to avoid being fired?
    > Have you needed to quit a job without having another job waiting for
    you?
    > (an attempted subtle version of the previous item)
    > Have you been told that your performance has to substantially improve or
    you will be fired?
    > Have you won an award for good performance?
    > Have you received a written commendation for good performance?
    > Have you received a written disciplinary note for poor performance?
    >
    > Best wishes,
    >
    > Mike
    >
    > Michael A. McDaniel, Ph.D.
    > Professor - Human Resources and
    > Organizational Behavior
    > Department of Management,
    > Research Professor, Department of Psychology
    > Virginia Commonwealth University
    > 301 West Main Street, , PO Box 844000
    > Richmond, VA 23284-4000
    > The Management Department of the VCU School of Business offers a Ph.D.
    in
    > Business with a specialization in Organizational Behavior.
    > http://www.people.vcu.edu/~mamcdani/
    > voice: 804.827.0209
    > e-mail:MAMcDani@vcu.edu
    > skype: MichaelAMcDaniel
    >
    >
    >
    >
    > From:
    > Spela Trefalt <spela.trefalt@SIMMONS.EDU>
    > To:
    > OB@AOMLISTS.PACE.EDU
    > Date:
    > 02/03/2010 11:38 AM
    > Subject:
    > [OB-LIST] Self-reported job performance measures
    > Sent by:
    > Organizational Behavior Division Listserv <OB@AOMLISTS.PACE.EDU>
    >
    >
    >
    >
    >
    > Dear colleagues,
    >
    > My collaborators and I are developing a survey instrument and we want to
    include a measure of self-reported job performance. The survey will be
    administered to individuals who occupy more than one type of job, so we
    are
    > looking for a widely applicable measure.
    >
    > Do you know of any published measures that would fit the bill? I will
    appreciate your suggestions.
    >
    > Thank you,
    >
    > ?pela
    >
    > ?pela Trefalt
    > Assistant Professor
    > Simmons School of Management
    > 300 The Fenway, M341
    > Boston, MA 02115
    > 617-521-3823
    > spela.trefalt@simmons.edu
    >
    > Educating Women for Power and Principled Leadership
    >
    > P Before printing, please think about the environment.
    >




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