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Dear colleagues,
has any of you by any chance done research on the performance of
government departments?
My PhD student is specifically looking for ways of assessing the
performance of government departments.
Any suggestion is appreciated.
Kind regards, Birgit Schyns

Dr. Birgit Schyns
Reader in Organisational Behaviour
University of Portsmouth
Portsmouth Business School
Richmond Building
Portland Street
Portsmouth
PO1 3DE
UK
E-Mail: birgit.schyns@port.ac.uk
Phone: 0044 23 92844664

Birgit,
The following book includes several examples of performance management systems in city and State governments:
Aguinis, H. (2009). Performance management (2nd edition). Upper Saddle River, NJ: Pearson Prentice Hall.
For table of contents and to order a free examination copy, please visit http://www.pearsonhighered.com/educator/academic/product/0,3110,0136151752,00.html
All the best,
--Herman.
_________________________________________
Herman Aguinis, Ph.D.
Mehalchin Term Professor of Management
The Business School, U. of Colorado Denver
http://carbon.cudenver.edu/~haguinis
Past Editor, Organizational Research Methods
http://orm.sagepub.com
________________________________________
From: Organizational Behavior Division Listserv [OB@AOMLISTS.pace.edu] On Behalf Of Birgit Schyns [Birgit.Schyns@PORT.AC.UK]
Sent: Monday, June 09, 2008 7:01 AM
To: OB@AOMLISTS.pace.edu
Subject: measuring performance of

Dear colleagues,
has any of you by any chance done research on the performance of
government departments?
My PhD student is specifically looking for ways of assessing the
performance of government departments.
Any suggestion is appreciated.
Kind regards, Birgit Schyns

Dr. Birgit Schyns
Reader in Organisational Behaviour
University of Portsmouth
Portsmouth Business School
Richmond Building
Portland Street
Portsmouth
PO1 3DE
UK
E-Mail: birgit.schyns@port.ac.uk
Phone: 0044 23 92844664

Check out the following book for a good place to start:

Boyne, George A., Kenneth J. Meier, Laurence J. O'Toole, Jr., and Richard M. Walker (eds.). (2006). Public Service Performance: Perspectives on Measurement and Management. Cambridge, UK: Cambridge University Press.

Hope it helps!

Ed Stazyk

________________________________

From: Organizational Behavior Division Listserv on behalf of Birgit Schyns
Sent: Mon 6/9/2008 8:01 AM
To: OB@AOMLISTS.pace.edu
Subject: measuring performance of



Dear colleagues,
has any of you by any chance done research on the performance of
government departments?
My PhD student is specifically looking for ways of assessing the
performance of government departments.
Any suggestion is appreciated.
Kind regards, Birgit Schyns

Dr. Birgit Schyns
Reader in Organisational Behaviour
University of Portsmouth
Portsmouth Business School
Richmond Building
Portland Street
Portsmouth
PO1 3DE
UK
E-Mail: birgit.schyns@port.ac.uk
Phone: 0044 23 92844664

Hi,
See the more general view of measuring organizational performance - comparing public vs private/ not-for profit vs. business:


Baruch, Y. & Ramalho, N. (2006). Communalities and distinctions in the measurement of organizational performance and effectiveness across for-profit and nonprofit sectors. Nonprofit & Voluntary Sector Quarterly, 35(1), 39-65.




Yours,
Yehuda

Professor Yehuda Baruch
Editor, Group & Organization Management
Norwich Business School, UEA, UK
Tel -44-1603-593341
Fax -44-1603-593343

________________________________

From: Organizational Behavior Division Listserv on behalf of Birgit Schyns
Sent: Mon 09/06/2008 14:01
To: OB@AOMLISTS.pace.edu
Subject: measuring performance of



Dear colleagues,
has any of you by any chance done research on the performance of
government departments?
My PhD student is specifically looking for ways of assessing the
performance of government departments.
Any suggestion is appreciated.
Kind regards, Birgit Schyns

Dr. Birgit Schyns
Reader in Organisational Behaviour
University of Portsmouth
Portsmouth Business School
Richmond Building
Portland Street
Portsmouth
PO1 3DE
UK
E-Mail: birgit.schyns@port.ac.uk
Phone: 0044 23 92844664

Hi Birgit,

There are some great journals in the public administration field (e.g.,
Public Admin Review or Journal of Pub Admin Research and Theory) that speak
to issues of performance. You may also want to consider the IBM Center for
the Business of Government - they have some great case studies devoted to
public sector performance and accountability concerns.

http://www.businessofgovernment.org/main/publications/

Best of luck!
~Micheal

-----------------------------------------------
Micheal T. Stratton, PhD
Assistant Professor of Management &
Director, MBA Program

Hood College / Department of Economics & Management / Rosenstock Hall Rm.
110
401 Rosemont Ave. / Frederick, MD 21701

Office: 301.696.3689 / Fax: 301.696.3771 / Cell: 518.210.4009
stratton@hood.edu / www.albany.edu/~ms4838



On 6/9/08 9:01 AM, "Birgit Schyns" <Birgit.Schyns@PORT.AC.UK> wrote:

> Dear colleagues,
> has any of you by any chance done research on the performance of
> government departments?
> My PhD student is specifically looking for ways of assessing the
> performance of government departments.
> Any suggestion is appreciated.
> Kind regards, Birgit Schyns
>
> Dr. Birgit Schyns
> Reader in Organisational Behaviour
> University of Portsmouth
> Portsmouth Business School
> Richmond Building
> Portland Street
> Portsmouth
> PO1 3DE
> UK
> E-Mail: birgit.schyns@port.ac.uk
> Phone: 0044 23 92844664