Hello,
I'm looking for a reliable customer service satisfaction scale. I'd appreciate any suggestions or direction anyone could offer?
Thanks.
Brad Owens
Doctoral Candidate
Management and Organization
Michael G. Foster School of Business
University of Washington
(206)543-0552
On Wed, 6 Feb 2008, Bart Weathington wrote:
> Mike,
>
>
>
> Have you checked out the International Personality Item Pool? It is public
> domain and some of the scales available may be useful to you.
>
>
>
> Here is the website: <http://ipip.ori.org/ipip/>
http://ipip.ori.org/ipip/
>
>
>
> Good luck,
>
>
>
> Bart
>
>
>
>
>
> -------------------------------
> Bart L. Weathington, Ph.D.
> UC Foundation Assistant Professor
>
> University of Tennessee at Chattanooga
> Department of Psychology/2803
> 350-C Holt Hall
> Chattanooga, TN 37403-2598
>
>
Bart-Weathington@utc.edu
> (423) 425-4289
>
>
>
>
>
>
>
> _____
>
> From: Organizational Behavior Division Listserv
> [mailto:
OB@AOMLISTS.pace.edu] On Behalf Of Michael Palanski
> Sent: Wednesday, February 06, 2008 2:29 PM
> To:
OB@AOMLISTS.pace.edu
> Subject: self-assessments
>
>
>
> Does anyone have resources for obtaining free or low cost self-assessments
> (e.g., personality, person/org. fit, leadership style, etc.)? I use
> Prentice Hall's Self-Assessment Library currently, but I don't think it's
> really worth the cost per student.
>
>
>
> Thank you,
>
>
>
> Mike
>
>
>
> Michael E. Palanski, Ph.D.
>
> Visiting Lecturer, Rochester Institute of Technology
>
> 607.206.2990
>
>
>
>