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  • 1.  Management case studies for TV-show

    Posted 05-19-2007 07:10
    * Apologies for cross-postings *

    Dear colleagues,

    The following might sound interesting to some - I would gladly like to hear
    your comments or ideas. Perhaps some of you already know good examples to
    follow.

    Our faculty is about to launch with Estonian National Television a weekly
    TV game on solving management case studies. Our idea is to bring executive
    education out of the classroom in an attractive manner.

    In each game two teams of 3 middle managers compete in a reality-TV like
    setting. In every show the selected teams go to a different company to
    address a managerial problem to demonstrate their skills of applying
    managerial tools and techniques. The panel of judges consists of: the
    executive of the case organisation, a management professor and a management
    consultant. Jury decides which team was better to allow them progress to
    the next game. The winning team will face a new team of middle managers in
    the next show. The team that lost will be eliminated. Winning team will be
    ultimately selected in the final challenge among the two teams who won the
    most challenges during preceding 15 weeks.

    TV Format of Case Studies? I have authored number of management case
    studies for the classroom use, but this experience is new. The TV format is
    different for two main reasons:
    1. They must be short and precise - the case study should be presented
    within 1-2 minutes.
    2. Their solving should require more than mere sitting-around-the
    table and discussing (the usual MBA setting is more appropriate for a radio
    show). The competing teams need to move around in the company, talk with
    people and observe their work before they come to their solutions - it must
    be appealing on the TV screen.

    The format needs to be attractive to wider TV audience, but it should avoid
    being "yellow" like http://en.wikipedia.org/wiki/The_Apprentice . Our
    intention is to popularise management education - to make managers in the
    entire country think more about applying better tools and techniques and
    educating themselves further. For this reason the 16 shows should start
    with simpler case studies and gradually progress towards more complex
    challenges to serve the educational function well.

    We are very excited about this - we have recorded the pilot show already,
    which has been approved. During the summer we will start the production to
    hit the screens in September.

    What do you think of this idea - what is good, what could be improved? Can
    I ask you to brainstorm - which cases would you recommend?

    Marko Rillo
    -----
    Chair of Organisation and Management
    Tallinn University of Technology
    E-mail:
    marko(a)rillo.ee
    Phone:
    +3725040260 (Estonia)
    Homepage:
    www.rillo.ee


  • 2.  Management case studies for TV-show

    Posted 05-19-2007 19:39
    Dear Marko,

    Of course I'm biased, but this sounds like an excellent idea!

    I think that the cases you choose should be based upon how you want to balance your objectives of entertainment and education.

    I see "The Apprentice" as being highly biased towards the entertainment objective. The format of the show emphasis the competition in the workplace and the drama in the employer/employee relationship, as exampled by their catch phrase "You're fired". While this may contribute to their high ratings, I wonder what impact it has had on business culture and social norms in the workplace.

    Since your program has a greater emphasis on education, you might look at the demographics of the businesses in Estonia to determine the industries and business size. For example, I suggest you draw at least half of your examples from typical small businesses because there are more small businesses than large businesses. I imagine you would also sample from the various business functions of marketing, finance, production etc. You might also focus on the typical issues of a post-communist industry. You might also consider using some new business startup cases. I would also caution against equating small business with easier case. Many small business problems are very challenging.

    One reason I am so excited by your concept is that I am currently studying the grassroots development of businesses following natural disasters and military action. Although TV is not always available in these contexts, there may be some way to use programs like yours. If you, or others know if any successful techniques of business development during reconstruction, I would love to hear about them.

    Best wishes with your project !

    Warm regards,
    Roxanne

    *******************************************
    Dr. Roxanne Zolin
    Assistant Professor of
    Management and Enterprise Development
    Graduate School of Business and Public Policy
    Naval Postgraduate School,
    555 Dyer Rd, Ingersoll Hall #301
    Monterey, CA 93943
    Mobile: (831) 869 1700
    *******************************************


    ________________________________

    From: Organizational Behavior Division Listserv on behalf of Marko Rillo
    Sent: Sat 5/19/2007 4:09 AM
    To: OB@AOMLISTS.PACE.EDU
    Subject: Management case studies for TV-show



    * Apologies for cross-postings *

    Dear colleagues,

    The following might sound interesting to some - I would gladly like to hear
    your comments or ideas. Perhaps some of you already know good examples to
    follow.

    Our faculty is about to launch with Estonian National Television a weekly
    TV game on solving management case studies. Our idea is to bring executive
    education out of the classroom in an attractive manner.

    In each game two teams of 3 middle managers compete in a reality-TV like
    setting. In every show the selected teams go to a different company to
    address a managerial problem to demonstrate their skills of applying
    managerial tools and techniques. The panel of judges consists of: the
    executive of the case organisation, a management professor and a management
    consultant. Jury decides which team was better to allow them progress to
    the next game. The winning team will face a new team of middle managers in
    the next show. The team that lost will be eliminated. Winning team will be
    ultimately selected in the final challenge among the two teams who won the
    most challenges during preceding 15 weeks.

    TV Format of Case Studies? I have authored number of management case
    studies for the classroom use, but this experience is new. The TV format is
    different for two main reasons:
    1. They must be short and precise - the case study should be presented
    within 1-2 minutes.
    2. Their solving should require more than mere sitting-around-the
    table and discussing (the usual MBA setting is more appropriate for a radio
    show). The competing teams need to move around in the company, talk with
    people and observe their work before they come to their solutions - it must
    be appealing on the TV screen.

    The format needs to be attractive to wider TV audience, but it should avoid
    being "yellow" like http://en.wikipedia.org/wiki/The_Apprentice . Our
    intention is to popularise management education - to make managers in the
    entire country think more about applying better tools and techniques and
    educating themselves further. For this reason the 16 shows should start
    with simpler case studies and gradually progress towards more complex
    challenges to serve the educational function well.

    We are very excited about this - we have recorded the pilot show already,
    which has been approved. During the summer we will start the production to
    hit the screens in September.

    What do you think of this idea - what is good, what could be improved? Can
    I ask you to brainstorm - which cases would you recommend?

    Marko Rillo
    -----
    Chair of Organisation and Management
    Tallinn University of Technology
    E-mail:
    marko(a)rillo.ee
    Phone:
    +3725040260 (Estonia)
    Homepage:
    www.rillo.ee


  • 3.  Management case studies for TV-show

    Posted 05-20-2007 15:05

    Tere Marko,

     

    I think what you're trying to do is definitely a step in the right direction. As you point out yourself, The Apprentice certainly is not the right approach. In fact, in my opinion that is precisely what we try not to teach in management.

     

    I do, however, offer a word of caution. Unquestionably, the show needs to have some entertainment value otherwise few people will watch it. On the other hand management and social systems in general, are extremely complex and dynamic issues to deal with. Hence, I suggest that you make the program as fluid as possible. That is, make the solutions/answers to the problems/opportunities presented more descriptive than prescriptive.

     

    Participants and the audience should understand that in business as in life there seldom are clear black and white answers to situations encountered. For instance, even if the product or service and the size of the organization are almost identical you are still dealing with a different set of people and associations. In fact, most work in any organization is accomplished through informal or emergent networks of relationships (social capital) rather than adherence to formal policies and procedures.

     

    Again, I think you're on the right track. Once the program airs I would like to follow it. So, if you can please send me a link to the show.

     

    Sulle k6ike parimat soovides,

     

    Kalev   

     

    Kalev Ehin, Ph.D.
    Emeritus Professor of Management
    The Gore School of Business
    Westminster College, Salt Lake City

    801-292-7540
    kalev1@msn.com
    www.UnManagement.com

    ----- Original Message -----
    Sent: Saturday, May 19, 2007 5:09 AM
    Subject: Management case studies for TV-show

    * Apologies for cross-postings *

    Dear colleagues,

    The following might sound interesting to some - I would gladly like to hear
    your comments or ideas. Perhaps some of you already know good examples to
    follow.

    Our faculty is about to launch with Estonian National Television a weekly
    TV game on solving management case studies. Our idea is to bring executive
    education out of the classroom in an attractive manner.

    In each game two teams of 3 middle managers compete in a reality-TV like
    setting. In every show the selected teams go to a different company to
    address a managerial problem to demonstrate their skills of applying
    managerial tools and techniques. The panel of judges consists of: the
    executive of the case organisation, a management professor and a management
    consultant. Jury decides which team was better to allow them progress to
    the next game. The winning team will face a new team of middle managers in
    the next show. The team that lost will be eliminated. Winning team will be
    ultimately selected in the final challenge among the two teams who won the
    most challenges during preceding 15 weeks.

    TV Format of Case Studies? I have authored number of management case
    studies for the classroom use, but this experience is new. The TV format is
    different for two main reasons:
    1. They must be short and precise - the case study should be presented
    within 1-2 minutes.
    2. Their solving should require more than mere sitting-around-the
    table and discussing (the usual MBA setting is more appropriate for a radio
    show). The competing teams need to move around in the company, talk with
    people and observe their work before they come to their solutions - it must
    be appealing on the TV screen.

    The format needs to be attractive to wider TV audience, but it should avoid
    being "yellow" like http://en.wikipedia.org/wiki/The_Apprentice .  Our
    intention is to popularise management education - to make managers in the
    entire country think more about applying better tools and techniques and
    educating themselves further. For this reason the 16 shows should start
    with simpler case studies and gradually progress towards more complex
    challenges to serve the educational function well.

    We are very excited about this - we have recorded the pilot show already,
    which has been approved. During the summer we will start the production to
    hit the screens in September.

    What do you think of this idea - what is good, what could be improved? Can
    I ask you to brainstorm - which cases would you recommend?

    Marko Rillo
    -----
      Chair of Organisation and Management
      Tallinn University of Technology
    E-mail:
      marko(a)rillo.ee
    Phone:
      +3725040260 (Estonia)
    Homepage:
      www.rillo.ee


  • 4.  Management case studies for TV-show

    Posted 05-21-2007 17:59
    Marko,

    Here are my two cents on this idea (I am compelled to answer because I think
    you have a great idea, and because your first name is one letter short of my
    last ; )

    While I agree with Roxanne that "The Apprentice" undoubtedly teaches poor
    management skills, the human drama is, for better or worse, what people want
    to watch, and so I think keeping this component will be vital for the success
    of a show like this. And, I think that you can leverage the "drama" as the
    basis for teaching OB and management ideas. I have often watched TV shows,
    thinking to myself that these would be great case studies for OB and
    management. A "reality" showed which aired a while back was called "The
    Restaurant," and featured an entrepreneur/chef trying to start his own
    restaurant, and the challenges he faced with the venture capital people as
    well as the issues of hiring the right folks, and managing a team in a very
    high stress environment. Another show still on is "The Agency," which follows
    the everyday events in a modeling agency, the issues that the staff have in
    working together, etc. These are all very entertaining AND, if viewed with
    the right eyes, are a cornucopia of fodder for OB, management and leadership.
    So, I could easily envision a show like this - following the lives of a
    growing (or struggling) firm, and a team of outsiders following them to
    address the OB and management issues and make recommended changes. I think
    this approach would fit in very well with the current reality-TV trend and
    have more mass appeal than a game show approach. It would also provide for a
    longitudinal / narrative scope in addressing issues if the same firm was
    followed for a season. You would also not have to keep finding new
    businesses, just a couple of problem-rich ones at the start. If you had two
    firms and two teams, each one could be judged at the end of the season on
    some objective basis, such as sales, or some balanced scorecard / measurable
    result. The team with the most improvement wins (as does the firm!).

    Hope it goes well, let us know when we can watch the debut on You Tube!

    Frank Markow, Ph.D.
    Life Pacific College
    1100 Covina Blvd.
    San Dimas, CA. 91737
    fmarkow@lifepacific.edu




    -----Original Message-----
    From: Organizational Behavior Division Listserv [mailto:OB@AOMLISTS.PACE.EDU]
    On Behalf Of Zolin, Roxanne (CIV)
    Sent: Saturday, May 19, 2007 4:39 PM
    To: OB@AOMLISTS.PACE.EDU
    Subject: Re: Management case studies for TV-show

    Dear Marko,

    Of course I'm biased, but this sounds like an excellent idea!

    I think that the cases you choose should be based upon how you want to
    balance your objectives of entertainment and education.

    I see "The Apprentice" as being highly biased towards the entertainment
    objective. The format of the show emphasis the competition in the workplace
    and the drama in the employer/employee relationship, as exampled by their
    catch phrase "You're fired". While this may contribute to their high
    ratings, I wonder what impact it has had on business culture and social norms
    in the workplace.

    Since your program has a greater emphasis on education, you might look at the
    demographics of the businesses in Estonia to determine the industries and
    business size. For example, I suggest you draw at least half of your
    examples from typical small businesses because there are more small
    businesses than large businesses. I imagine you would also sample from the
    various business functions of marketing, finance, production etc. You might
    also focus on the typical issues of a post-communist industry. You might
    also consider using some new business startup cases. I would also caution
    against equating small business with easier case. Many small business
    problems are very challenging.

    One reason I am so excited by your concept is that I am currently studying
    the grassroots development of businesses following natural disasters and
    military action. Although TV is not always available in these contexts,
    there may be some way to use programs like yours. If you, or others know if
    any successful techniques of business development during reconstruction, I
    would love to hear about them.

    Best wishes with your project !

    Warm regards,
    Roxanne

    *******************************************
    Dr. Roxanne Zolin
    Assistant Professor of
    Management and Enterprise Development
    Graduate School of Business and Public Policy Naval Postgraduate School,
    555 Dyer Rd, Ingersoll Hall #301
    Monterey, CA 93943
    Mobile: (831) 869 1700
    *******************************************


    ________________________________

    From: Organizational Behavior Division Listserv on behalf of Marko Rillo
    Sent: Sat 5/19/2007 4:09 AM
    To: OB@AOMLISTS.PACE.EDU
    Subject: Management case studies for TV-show



    * Apologies for cross-postings *

    Dear colleagues,

    The following might sound interesting to some - I would gladly like to hear
    your comments or ideas. Perhaps some of you already know good examples to
    follow.

    Our faculty is about to launch with Estonian National Television a weekly TV
    game on solving management case studies. Our idea is to bring executive
    education out of the classroom in an attractive manner.

    In each game two teams of 3 middle managers compete in a reality-TV like
    setting. In every show the selected teams go to a different company to
    address a managerial problem to demonstrate their skills of applying
    managerial tools and techniques. The panel of judges consists of: the
    executive of the case organisation, a management professor and a management
    consultant. Jury decides which team was better to allow them progress to the
    next game. The winning team will face a new team of middle managers in the
    next show. The team that lost will be eliminated. Winning team will be
    ultimately selected in the final challenge among the two teams who won the
    most challenges during preceding 15 weeks.

    TV Format of Case Studies? I have authored number of management case studies
    for the classroom use, but this experience is new. The TV format is different
    for two main reasons:
    1. They must be short and precise - the case study should be presented
    within 1-2 minutes.
    2. Their solving should require more than mere sitting-around-the
    table and discussing (the usual MBA setting is more appropriate for a radio
    show). The competing teams need to move around in the company, talk with
    people and observe their work before they come to their solutions - it must
    be appealing on the TV screen.

    The format needs to be attractive to wider TV audience, but it should avoid
    being "yellow" like http://en.wikipedia.org/wiki/The_Apprentice . Our
    intention is to popularise management education - to make managers in the
    entire country think more about applying better tools and techniques and
    educating themselves further. For this reason the 16 shows should start with
    simpler case studies and gradually progress towards more complex challenges
    to serve the educational function well.

    We are very excited about this - we have recorded the pilot show already,
    which has been approved. During the summer we will start the production to
    hit the screens in September.

    What do you think of this idea - what is good, what could be improved? Can I
    ask you to brainstorm - which cases would you recommend?

    Marko Rillo
    -----
    Chair of Organisation and Management
    Tallinn University of Technology
    E-mail:
    marko(a)rillo.ee
    Phone:
    +3725040260 (Estonia)
    Homepage:
    www.rillo.ee


  • 5.  Management case studies for TV-show

    Posted 05-28-2007 09:02
    Marko:
     
    I agree this is a wonderful idea.  I see this as an opportunity to link the show's content to the audience by using the Internet to get viewer participation, particularly in decision making situations that appear on TV.  Being recently forced to watch "American Idol," the one, and maybe only, thing that caught my attention were the number of votes cast online by the general public.  Of course many could have been multiple voting by individuals, I am sure there was at least 25% of the total that were single votes.
     
    Having taught in several distance formats for the past 7 years, I have come to realize and appreciate the value of the mixed media - TV, Internet, phone - in bringing together many viewers in a learning situation.  I would be happy to chat with you one-on-one about my experiences and learnings.
     
    Ted

    --
    Theodore H. Rosen, Ph.D.
    George Washington University
    Dept. of Management
    2201 G Street NW Suite 315
    Washington, DC 20052 USA
    Phone:  202/994-1562
    E-mail:  throsen@gwu.edu
    Fax:  202/994-4930