Discussion: View Thread

  • 1.  communicating sensitive information

    Posted 03-11-2009 13:28

     

    <st1:place w:st="on">OB</st1:place> folks!

     

    My colleague and I conducted fieldwork on knowledge work in both <st1:country-region w:st="on"><st1:place w:st="on">Sweden</st1:place></st1:country-region> and US on how media was adopted in team projects. We discovered some interesting patterns around the nature of the message being transmitted. That is, depending on the sensitivity of the message (discussion personal conflict, performance issues, competence, lack of commitment) that could impact the dynamics in the team, members adopted different media. We are unable to locate any relevant literature on this topic. Any help would be greatly appreciated.

     

    Cheers!

     

    /Nic

     

     

    __________________________________

    <u2:placename u3:st="on"><u2:placetype u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placetype u3:st="on"><u2:street u3:st="on"><u2:address u3:st="on"><u2:state u3:st="on"><u2:place u3:st="on"><ns0:placename w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z"></ns0:placename></u2:place></u2:state></u2:address></u2:street></u2:placetype></u2:placename></u2:placename></u2:placename></u2:placename></u2:placetype></u2:placename><u2:placename u3:st="on"><u2:placetype u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placetype u3:st="on"><u2:street u3:st="on"><u2:address u3:st="on"><u2:state u3:st="on"><u2:place u3:st="on"></u2:place></u2:state></u2:address></u2:street></u2:placetype></u2:placename></u2:placename></u2:placename></u2:placename></u2:placetype></u2:placename>

    Niclas <u2:placename u3:st="on">L.</u2:placename> <u2:placename u3:st="on">Erhardt</u2:placename> PhD

    <u2:placename u3:st="on"><u2:placetype u3:st="on">Assistant Professor of Management</u2:placetype></u2:placename>

    <ns0:place w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z"><ns0:placetype w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z"><st1:place w:st="on"><st1:placetype w:st="on">University</st1:placetype></st1:place></ns0:placetype> of <ns0:placename w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z"><st1:placename w:st="on">Maine</st1:placename></ns0:placename></ns0:place>

    <u2:placename u3:st="on"><u2:placetype u3:st="on"></u2:placetype></u2:placename><ns0:place w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z"><ns0:placename w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z">Maine</ns0:placename> <ns0:placename w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z">Business</ns0:placename> <ns0:placetype w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z">School</ns0:placetype></ns0:place>

    5723 <ns0:place w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z"><ns0:placename w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z">D.P.</ns0:placename> <ns0:placename w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z">Corbett</ns0:placename> <ns0:placename w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z">Business</ns0:placename> <ns0:placetype w:insauthor="Alpha" w:insdate="2009-03-11T11:21:00Z" w:endinsauthor="Alpha" w:endinsdate="2009-03-11T11:21:00Z">Building</ns0:placetype></ns0:place>

    Orono, ME 04469-5723

    +1207-581-3671

    Niclas.Erhardt@Maine.edu

    http://www.umaine.edu/business/faculty/erhardt.htm

     

     

     



  • 2.  communicating sensitive information

    Posted 03-12-2009 05:57

    I suggest to look at the Networks and Organizations (1990) book edited by Nitin Nohria and Robert Eccles. Their paper discusses just what you found: email is used for coordination while face-to-face communication tends to be used for problem solving.

     

    Best, Andrej Rus

     


    From: Organizational Behavior Division Listserv [mailto:OB@AOMLISTS.PACE.EDU] On Behalf Of Niclas Erhardt
    Sent: Wednesday, March 11, 2009 6:28 PM
    To: OB@AOMLISTS.PACE.EDU
    Subject: communicating sensitive information

     

     

    <st1:place w:st="on">OB</st1:place> folks!

     

    My colleague and I conducted fieldwork on knowledge work in both <st1:place w:st="on"><st1:country-region w:st="on">Sweden</st1:country-region></st1:place> and US on how media was adopted in team projects. We discovered some interesting patterns around the nature of the message being transmitted. That is, depending on the sensitivity of the message (discussion personal conflict, performance issues, competence, lack of commitment) that could impact the dynamics in the team, members adopted different media. We are unable to locate any relevant literature on this topic. Any help would be greatly appreciated.

     

    Cheers!

     

    /Nic

     

     

    __________________________________

    <u2:placename u3:st="on"><u2:placetype u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placetype u3:st="on"><u2:street u3:st="on"><u2:address u3:st="on"><u2:state u3:st="on"><u2:place u3:st="on"><st1:placename w:st="on"></st1:placename></u2:place></u2:state></u2:address></u2:street></u2:placetype></u2:placename></u2:placename></u2:placename></u2:placename></u2:placetype></u2:placename>

    <u2:placename u3:st="on"><u2:placetype u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placename u3:st="on"><u2:placetype u3:st="on"><u2:street u3:st="on"><u2:address u3:st="on"><u2:state u3:st="on"><u2:place u3:st="on">

    Niclas <u2:placename u3:st="on">L.</u2:placename> <u2:placename u3:st="on">Erhardt</u2:placename> PhD

    <u2:placename u3:st="on"><u2:placetype u3:st="on">Assistant Professor of Management</u2:placetype></u2:placename>

    <st1:place w:st="on"><st1:placetype w:st="on">University</st1:placetype> of <st1:placename w:st="on">Maine</st1:placename></st1:place>

    <u2:placename u3:st="on"><u2:placetype u3:st="on"></u2:placetype></u2:placename><st1:place w:st="on"><st1:placename w:st="on">Maine</st1:placename> <st1:placename w:st="on">Business</st1:placename> <st1:placetype w:st="on">School</st1:placetype></st1:place>

    5723 <st1:place w:st="on"><st1:placename w:st="on">D.P.</st1:placename> <st1:placename w:st="on">Corbett</st1:placename> <st1:placename w:st="on">Business</st1:placename> <st1:placetype w:st="on">Building</st1:placetype></st1:place>

    Orono, ME 04469-5723

    +1207-581-3671

    Niclas.Erhardt@Maine.edu

    http://www.umaine.edu/business/faculty/erhardt.htm

     

     

     

    </u2:place></u2:state></u2:address></u2:street></u2:placetype></u2:placename></u2:placename></u2:placename></u2:placename></u2:placetype></u2:placename>